Associate Manager, Clinical Health Services - Cumberland Region KY

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

A Brief Overview

The Associate Manager is responsible for oversight of population health care management staff including the organization and development of high performing teams. Emphasis on ensuring contract deliverables and health plan goals are met.

What you will do

• Works closely with Regional Care Management Managers to ensure ongoing consistency and accuracy in clinical interventions supporting current members.

• Takes accountability for completing tasks (i.e., audits and reports) aimed to successfully achieve the financial, operational, and quality objectives of the work area.

• Assists in implementing and sustaining action plans, initiatives, and strategies to support the meeting of contractual obligations and health plan goals.

• Works to implement effective Clinical Health Services change management plans when new initiatives are rolled out or enhanced by upper management.

• Facilitates regular staff meetings and 1:1 meetings to ensure all team members are fully versed on ongoing as well as new work area policies, procedures, and expectations.

• Effectively collaborate and manage relationships with various stakeholders (i.e., DCBS, Therapeutic Foster Care agencies, community providers, and foster families).

Required Qualifications

• Must reside in the Cumberland Region in one of the following counties: Green, Cumberland, Adair, Taylor, Casey, Russell, Clinton, Wayne, Pulaski, McCreary, Whitley, Laurel, Rockcastle, Jackson, Knox, Bell, Harlan, Clay

• Active unrestricted RN license or Independent Behavioral health license (LPCC, LPCC-S, LCSW) in KY

• 3+ years of clinical experience

• 2+ years previous leadership experience

• 2+ years' experience or detailed knowledge of the Foster Care and juvenile justice systems, Adoption Assistance, the delivery of Behavioral Health Services, Trauma-informed Care, ACEs, Crisis Intervention Services, and/or evidence-based practices applicable to the Kentucky SKY populations

• Willing and able to travel less than 10% of the time within the assigned region for in-person staff or stakeholder support. Valid driver's license in good standing and access to a reliable vehicle required with insurance

Preferred Qualifications

• Experience in Pediatrics, Foster Care, or Behavioral health

• Advanced problem solving and decision-making skills

• Advanced collaboration and teamwork skills

• Advanced growth mindset skills (agility and developing yourself and others).

• Advanced skills in execution and delivery (planning, delivering, and supporting)

• Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option

Education

• Minimum of a Diploma in Nursing or Associates degree in Nursing for RN required; BSN preferred

• Master's degree in behavioral health field required for BH licensures

Pay Range

The typical pay range for this role is

$72,306.00 - $155,736.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (~~~)

We anticipate the application window for this opening will close on: 12/31/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.