Associate - Imaging Solutions

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! The Associate - Imaging Solutions responsibilities include physical document and check scanning services for client review and deposit. The BPO Scanning Services team manages the receipt of physical mail from client customers, sorts and prepares the documents or checks received for scanning based on client requirements and scans the documents into a Broadridge software solution which are then delivered as images via an automated process to clients. Exceptions identified or communicated to the team from clients are managed based on individual client requirements and procedures. The Scanning Services team is responsible for tracking and reporting on contractual service level agreements, key business indicators and adhering to the contractual scope of services and general control framework of BPO (Detailed Function List, Business Continuity Plan management, and ongoing Risk Management). Our success is derived from our ability to gain efficiencies from streamlined processes supporting a predefined workflow, our integration with other Broadridge solutions, and our constant focus on effective risk management.

This role is considered 100% onsite. You would be required to report into the Newark, NJ office 5 days a week.

Primary Responsibilities

• Using various criteria and controls to analyze/scan various documents and physical checks for client review

• Extensive communication with various internal team members and external clients

• Liaising with the outsourcing middle office personnel to effect efficient scanning/rejecting/returning of physical checks

• Reconciliation of all checks received, scanned, returned and destroyed

• Process appropriate scanning in accordance with Firm guidelines

• Ensure regulatory compliance with all industry regulations

• Developing a detailed understanding of all aspects of the workflow process to allow associates to rotate responsibilities based on need

• Development of tactical solutions to increase efficiency and process transparency

• Liaise with senior managers in Operations, technology and the Business to develop strategic solutions

• Learns and applies check handling Clearing policies and procedures

• Provides Customer support and resolution on workflow/transaction issues

• Works on special projects as needed

• 100% on-site at Newark location

Basic Qualifications

• Bachelor's degree required

• At least 1-2 years of work experience in Operations or related field

• Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word

Preferred Qualifications

• Equity product knowledge

• Candidate must be proactive, enthusiastic and team oriented

• Ability to remain composed under pressure

• Ability to prioritize and make decisions in a fast-paced environment

• Accuracy and attention to detail

• Strong client service orientation

• Strong written and verbal communication skills

• Adapt to new changes and new challenges

• Strong analytical skills

• Well-developed organizational skills

Compensation & Benefits:

• Hourly Rate: $23 - $25 per hour depending on experience

• Bonus Eligibility: Annual bonus

• Paid Time off: 15 vacation days, 5 sick days, and 3 personal days per year

• Benefits: Medical, dental, life, and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire. For more information please visit ~~~

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our ~~~ are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local ~~~ applicants: Clickhere (~~~) to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at ~~~ or by sending an email to ~~~ .

Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (~~~/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates. Our Connected Workplace is grounded in the following concepts: Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates. Broadridges high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomesrather than how, when, and where work is done.

We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 14,000 associates working in 21 countries around the globe.

Learn about our DEI Program here (~~~) .

We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.