Associate Director, MSO Operations

Become a part of our caring community and help us put health first

We are actively recruiting for an Associate Director, MSO Operations to support our Las Vegas market. The Associate Director of MSO Operations will work along with a team of Provider Engagement Specialist and clinical partners, will deploy necessary education, services, and tools to support local affiliate providers in providing higher quality and reduce unnecessary cost of care. The success of the AD will be measured by meeting the quality and cost goals of the MSO, as well as maintain high level of practice satisfaction and effective management of local field teams.

The Associate Director, MSO Operations is a relationship manager and leader in the market who ensures practices are hitting quality and savings targets. The Associate Director dyad consists of local clinical leaders and works with market presidents to ensure strategic goals are set and implemented through provider engagement specialist.

**Incumbent must be based in Las Vegas area

Responsibilities

• Execute on direction from the National President of MSO Operations, Clinical dyad partners, and/or Market Presidents, and internal team members as necessary to achieve practice value-based care goals.

• A strong leader to guide Provider Engagement Specialists in individual initiative planning efforts, tailored for each practice.

• Cultivate in-depth relationships with practices and regional partners, including regular status calls and in-person meetings, to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings.

• Manage the onboarding process of new practices and plan for onboarding success.

• Partner with MSO growth leadership to support local expansion of the affiliate network with a strong service offering to all customer segments.

• Facilitate regular meetings with practices to educate practice staff, build MSO buy-in, identify and resolve barriers, monitor progress, and gather practice satisfaction, feedback, and lessons learned

Use your skills to make an impact

Requirements

• Bachelor's degree in Business, Healthcare Administration or other related fields

• A minimum of three years formal leadership experience; overseeing multiple direct reports

• A minimum of seven years experience in provider engagement and/or provider contracting

• Must have Extensive Value-based care knowledge

• Experience facilitating complex negotiations, providing key insights that advance agreements with new provider partners

• Proven ability to cultivate relationships and create partnership opportunities with health plans and community organizations

• Extensive knowledge of local market provider landscape

• Motivated self-starter than can independently develop a growth pipeline and execute provider agreements that drive our programs towards success

• Outcomes focused individual that thrives on outperforming against quantifiable goals

• Experience working across a segmented business to align partners towards a common goal

• Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders

Preferred

• Master's degree preferred

Additional Information

• Remote Role

• Incumbent must be based in Las Vegas area

• Role requires <75% local travel; mileage reimbursement will be issued

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 - $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of ?Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of ?Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options ~~~