• Assistant Property Manager

    Bradley CompanySouth Bend, IN 46601

    Job #2815708601

  • Overview

    The Assistant Property Manager is under the general supervision of the Property Manager. The major areas of responsibility include assisting the Property Manager in maintaining the physical asset and maximizing the financial returns in accordance with the owner's objectives. The Assistant Property Manager is responsible for assisting the Property Manager with the day-to-day operations of the property.

    Schedule: Monday, Wednesday, Friday from 8:00a - 5:00p ET, 1 hr. lunch

    Location: MarMain Apartments - South Bend, IN

    Essential Functions and Responsibilities
    • Monitors resident activities for compliance with lease terms and applicable security requirements; promulgates and enforces building operating regulations including use of community room and other common areas
    • Conducts required periodic inspections of common areas, buildings, units and associated grounds and preparing a written report at least monthly; initiates action to correct janitorial and maintenance deficiencies noted during these inspections. Also inspects safety hazards, resident abuse of common areas, landscape needs, curb appeal, signage, etc.
    • Fields phone calls and resident complaints. Directs appropriate messages/issues to Property Manager
    • Assist with preparation of resident move in/move out notices, as well as performs move-in and move-out inspection including
    • Moving Day coordination: cleaning, punch-list and follow-up
    • Emergency Procedures
    • Rent Collection Standards
    • Maintenance/service request procedures, service charges and billing procedures
    • Introduction of building staff and related providers
    • Assist Property Manager with move-out paperwork, security deposit refunds, resident invoicing and bad debt collections tracking
    • Oversight of "Make-Ready Board."
    • Monitoring of work order system and completed work orders
    • Reviews and performs follow-up calls on completed work orders for timeliness and customer satisfaction, including follow-up with resident
    • Assist Property Manager with bank deposits as necessary
    • Preparation of late notices and termination notice for non-payment of rent with approval of Property Manager
    • Greets walk-in traffic and serves individual whether it is paying rent, reporting a work order, signing paperwork, completing an application, etc
    • Sends invoices/letter to residents for work done to their units as a result of the resident's negligence with the prior approval of the Site Manager
    • Assist with drafting lease violation and eviction notices, as well as all other resident correspondence with Manager and Property Manager approval prior to issuance
    • Constant follow-up with those residents who are "in process" of paperwork for leasing in concert with Leasing Consultant(s)
    • Administrative duties as necessary and instructed by Manager and Property Manager
    • Assist with preparation of resident move in files and lease renewal leases
    • Assist with preparation of monthly newsletter
    • Responsible for Accounts Payable upload and distribution into accounting system
    Qualifications/Requirements
    • A high school diploma or the equivalent
    • Minimum of one year working in multi-family housing
    • Strong organizational, interpersonal, and customer service skills
    • Fair Housing training to be completed within 90 days of hire and annually thereafter
    • Valid U.S. driver's license and automotive insurance

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Please note, this list of essential functions is not exhaustive and may be supplemented as necessary.

    Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

    To all recruitment agencies
    We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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