Assistant General Manager

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

DEPARTMENT/SUPERVISOR: Restaurant General Manager

JOB SCOPE

• Serves as the lead assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit

• Full responsibility for specific financial controls, crew training assignments, and the screening of prospective employees under the direction of the Restaurant General Manager

• Occasionally performs hands-on work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant

• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence

POSITIONS SUPERVISED: Shift Lead(s) B.O.H. Leads, F.O.H. Leads, Inventory Specialist and Restaurant Team Member(s)

JOB QUALIFICATIONS

• High School Diploma or GED preferred

• 1-3 years experience in either a food service or retail environment including Profit & Loss responsibility

• Basic business math and accounting skills

• Strong interpersonal and conflict resolution skills

• Good oral/written communication skills

• Strong analytical/decision-making skills

• Basic personal computer literacy

CORE RESPONSIBILITIES

• Assists in management of day-to-day operations by managing labor, counting inventory and supplies, and developing the restaurant team

• Analyzes sales, labor, inventory and controllable on a continual basis, and takes corrective action to meet or achieve daily or weekly margin and sales growth targets

• Ensures that facility and equipment are maintained to company standards on a day-to-day basis

• Supervises others efficiently and coordinates their work

• Principle trainer for new crew members, and conducts formal crew performance appraisals

• Assists in management of day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team

• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met

• Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions

• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains