• ARC Sales and Production Associate

    The Salvation Army Eastern TerritoryLebanon, PA 17046

    Job #2810041820

  • Overview:

    The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

    The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a

    production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

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    Responsibilities:

    • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.

    • Assist, as required, with store operations.

    • Serve all customers in a courteous and efficient manner.

    • Handle all donations with care and donors with respect and courtesy.

    • Handle merchandise as directed, always maintaining proper categories and colorization.

    • Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”

    • Assist in cleaning and general maintenance of store property.

    • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.

    • Maintain a clean and clutter free work area.

    • Be well-versed in and comply with,

      Guide to Thrift Store & Donation Center Operations

      manual.
    • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).

    • Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store

    • S

      upervisor, and/or Administrator.

    • Cashier/Sales Floor

    • Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.

    • Sort, price, stock and “rag out” showcase merchandise and other areas as directed.

    • Restock fitting room merchandise back to racks in proper category and color code

    • Maintain merchandise displays as directed.

    • Answer telephone calls in an efficient, friendly, professional manne

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      orter

    • Sort minimum of 300 store quality garments an hour by department.

    • Assist moving the donations to the sorting table as needed.

    • Assist with hanging merchandise as needed.

    • Assist running clothing racks as needed.

    • Hanger/Tagger

    • Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8 hour period.

    • Assist moving the donations to the sorting table as needed.

    • Assist sorting clothing as needed.

    • Assist running clothing racks as needed.

    • Pr

      i

      cer

    • Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality and condition of each piece.

    • Acquire and maintain knowledge of name brand merchandise and value.

    • Assist moving the donations to the sorting table as needed.

    • Assist ticketing merchandise as needed.

    • Assist with running clothing racks as needed.

    • Runner

    • Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order.

    • Straighten and maintain the clothing racks of the departments as assigned.

    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

    • Assist hanging merchandise as needed.

    • Bric a Brac

    • Sort and clean all saleable miscellaneous merchandise donations daily.

    • Ticket all merchandise and assign an individual fair market price for each item.

    • Place and maintain all merchandise in the required order and manner.

    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

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      hoes/Accessories

    • Sort and clean all saleable shoes, handbags and accessory donations daily.

    • Ticket all merchandise and assign an individual fair market price for each item.

    • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.

    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

    • Domestics

    • Sort and measure all saleable linen items daily as required

    • Ticket all merchandise and assign an individual fair market price for each item.

    • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.

    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

    • Books/Records/Toys

    • Sort and clean all saleable merchandise daily as required.

    • Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.

    • Place and maintain all merchandise in the required order and manner.

    • Rag out merchandise in accordance with the Territorial Rag Out Calendar.

    • Furniture/Electrical

    • Sort, clean and test all electrical and furniture donations as required.

    • Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for

      each item.

    • Complete furniture tickets and record required information assigning a fair market price for each furniture item.

    • Place and maintain all merchandise in the required order and manner.

    • Mark down furniture items on sales floor in accordance with policy.

    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

    • Donations/Maintenance

    • Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.

    • Accept donations in accordance with standard policies while providing courteous, respectful service to the donor

    • Able to lift 100 pounds.

    • Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.

    • Safeguard all donated materials and assigned equipment.

    • Ensure a constant flow of donations to the sorting table throughout the day.

    • Assist with ragging out the sales floor as assigned.

    • Bale ragouts and trash as required.

    • Perform lawn and garden work as needed.

    Qualifications:

    • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.

    • Excellent customer service skills.

    • Ability to understand and follow directions.

    • Ability to stand for long periods of time.

    • Ability to lift 50 pounds.

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