Aquatics and Programming Manager

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

HealthFitness is expanding its team at the Delhi Athletic Club located in Delhi Township just outside of Cincinnati, OH. This leadership role manages and directs all operational, administrative, and programming aspects of the aquatics and kids camps programs within a large, community focused client site ensuring the highest level of participation, results achievement, and customer service. This position is responsible for assisting in strategic business planning, staff supervision, program design & facilitation, administrative tasks, contract compliance, and data analysis. This individual also oversees all promotions and outreach activities with the support of their department coordinators.

Manages and directs all operational, administrative, and programming aspects of a department(s) within a large, community focused client site, ensuring the highest level of participation, results achievement, and customer service. Responsible for assisting in strategic business planning, staff supervision, program design & facilitation, administrative tasks, contract compliance, and data analysis. Also oversees all promotions and outreach activities with the support of their department coordinators.

Key Accountabilities

• Carries out supervisory responsibilities (in designated department) in accordance with HealthFitness policies, procedures and applicable laws including recruiting, onboarding, training, evaluating, developing, and succession planning. Determines and assigns work assignments to ensure staff remains challenged and productivity is maximized. Promotes and encourages career growth.

• Ensures staff is properly trained and holds HealthFitness approved certifications needed for safe and effective program delivery. Provides continuous feedback and coaching to ensure quality of all program and service delivery. Conducts annual performance appraisals and may initiate formal corrective action as needed.

• Leads regular staff meetings to ensure associates are informed about HealthFitness as well as onsite events, initiatives, and status.Attends Leadership meetings.

• Submits payroll records and billing worksheets accurately and according to policy.

• Assists General Manager in developing and implementing the yearly strategic business plan to identify deliverables, service offerings and initiatives, targeted outcomes, and marketing strategy.

• Assists General Manager in preparing and managing operating budget.Ensures expenditures are made in accordance with applicable policies and procedures.

• Tracks participant and program data for measurement of goal achievement, outcomes, and results. Assists General Manager in creating outcomes focused reports based on business plan goals and objectives.

• May coordinate marketing and communications to maximize membership, utilization, and engagement. Supports and participates in community events, outreach, networking, and onsite special events.

• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.

• Opens/closes facility and serves as point of contact, lifeguard and conducts administrative duties, maintains facility cleanliness, pool deck maintenance and aquatic programming supervision.

• Other duties as needed/assigned.

Minimum Requirements

• Bachelor's degree in Recreation, Exercise Science, or related discipline OR the equivalent combination of education, certifications, and experience.

• 2+ years related experience including previous supervisory experience.

• Lifeguard - CPR/AED and First Aid certification from American Red Cross.

• Infant/Child First Aid/CPR/AED from American Red Cross, American Heart Association, National Safety Council or American Safety & Health Institute.

• Ability to lead, manage and operate a community, recreation, or fitness center.

• Strong interpersonal and customer service skills including the ability to motivate others.

• Ability to effectively organize and prioritize work demands.

• Computer proficiency in MS Office including at minimum Word, Excel, and Outlook.

• Ability to navigate electronic onboarding and timecard systems required.

• Certified Pool Operator a plus.

Compensation: $45/Year - $55/Year. Pay is dependent on experience and qualifications.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.