Analyst/ Senior Analyst, Risk Management

Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Fraud Risk Management (FRM) enables profitable business growth by reducing the risk of fraud and maintaining the confidence of our customers in the security of our products globally. FRM is responsible for creating strategies and building processes and infrastructure to manage and mitigate emerging fraud risks across all American Express products. FRM is focused on the identification and solutioning of fraud risk by leveraging statistical methods, modeling techniques, process automation, and big data analytics. The FRM team is seeking an Analyst/Senior Analyst, Risk Management:

Key responsibilities include:

• Analyze data and evaluate our end-to-end risk-related policies to identify opportunities for improvement.

• Execute key data mining initiatives to support strategy and policy development.

• Develop reports on portfolio trends to identify fraud risks.

• Identify new capabilities and opportunities in existing capabilities to enhance fraud risk decisions.

• Ensure processes are designed to enhance our ability to deliver the best customer experience to our customers.

• Develop presentations to illustrate ideas, customer needs and communicate deliverables and timelines.

Minimum Qualifications:

• Proficient in SQL, Python, or R.

• Strong Excel skills for data manipulation and analysis.

• Demonstrated experience in problem solving and analytical skills are crucial.

• Strong written communication and presentation skills to convey fraud insights and provide actionable results.

• Proven track record of working proactively and independently to drive results.

• Excellent relationship management skills.

• Ability to work independently on complex and unstructured initiatives.

• Strong attention to detail, critical thinking and decision-making abilities.

• A Quantitative Degree in Business Administration, Engineering, Statistics or Economics and / or Relevant Work Experience.

Preferred Qualifications:

• Master's degree in Statistics, Computer Science, Data Analytics or similar field.

• Experience in Fraud risk management.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the "Prohibited Grounds"). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Risk

Primary Location: Canada-Ontario-Toronto

Schedule Full-time

Req ID: 24020736