• Administrative Intake Specialist

    Family Community Services • Warren, OH 44481

    Job #2795527021

  • Job Type

    Full-time

    Description

    Full Time (40 hours/week)

    Pay: $18.00/Hour

    GENERAL STATEMENT OF DUTIES:

    Verifying insurance, processing insurance claims, correcting claims that have been rejected, and taking and processing payments. Experience specifically in front desk billing for mental health services would be very preferred but training will be provided

    ESSENTIAL RESPONSIBILITIES:
    1. Reflect the agency's mission and values in professional style & personal actions
    2. Applies strategic thinking for role; anticipates and/or identifies problems and opportunities
    3. Collaboratively working with Executive Director to carry out tasks and strategic goals
    4. Answering general and new client calls
    5. Receiving and calling potential clients, supporting them with the intake process which can include paperwork, faxing releases, support with scheduling
    6. Sending, receiving, and distributing correspondence as directed (e.g., mail, faxes, etc.)
    7. Maintains clean and friendly environment of the reception, lobby, and offices
    8. • Maintain or develop proficiency in utilizing the agency's Electronic Health Records (EHR) system
    9. Check patient's eligibility, and obtaining proper insurance verification or prior authorizations
    10. Knowledge and understanding of co-insurance, co-payments, deductible, and out-of-pockets
    11. Tasks as assigned in a growing agency
    12. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
    13. Other duties as assigned.

    Requirements

    QUALIFICATIONS
    1. Valid Ohio Driver's License and ability to meet agency requirements for driving insurability if

    applicable.

    1. Must be able to meet agency requirements for criminal back ground check (Ohio Bureau of

    Criminal Identification & Investigation) if applicable.

    MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS:
    1. High School Diploma or GED Required
    MINIMUM EXPERIENCE REQUIREMENTS:
    1. Effective communication skills, both written and verbal
    2. Knowledge of EAP, Workman's Compensation and CareLogic
    3. Ability to initiate and maintain self-organizational systems to ensure job tasks are completed as expected (e.g.,
    4. calendar of tasks/responsibilities)
    5. Trustworthiness in handling sensitive information (with special preference given to candidates with HIPAA
    6. compliance knowledge and training)
    7. Proficiency with Microsoft Office applications and general computer proficiency
    8. Reliable and dependable attendance
    9. Ability to call insurance companies and clients to verify information or follow up on claims
    10. Knowledge of Medicare, Medicaid, HMO, PPO, advantage plans and guidelines highly desired
    11. Experience with patient billing software preferred
    12. Behavioral health electronic medical record software, preferred

    Salary Description

    $18.00

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