Administrative Assistant (*this is not a remote position)

The administrative assistant is responsible for providing comprehensive administrative support, including booking travel arrangements, preparing technician paperwork, and cross-training on key functions within our support center.

Essential Job Functions

• Coordinate and book travel arrangements for employees, including flights, accommodations, and transportation.
• Prepare paperwork and documentation for technicians, ensuring accuracy and completeness.
• Maintain office filing and storage systems, including electronic records.
• Manage schedules and appointments for staff, coordinating meetings and events.
• Assist in the preparation of reports, presentations, and correspondence.
• Provide general administrative support to visitors and employees.
• Cross-train on key functions within the support center to provide backup support as needed.
• Act as the point of contact for internal and external clients, providing excellent customer service. Greet and assist visitors in a professional and friendly manner
• Answer and direct phone calls promptly and professionally

Physical Demands

• Ability to sit for extended periods of time in an office setting.

Position Type/Expected Hours of Work

• This is a full-time position. Hours of work are Monday-Friday 7:30am to 5pm based out of the Harrisburg PA office.

Qualifications

• Proven experience as an administrative assistant or relevant role.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
• Excellent organizational and time management skills.
• Strong attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• High school diploma; additional qualification as an administrative assistant or Secretary will be a plus.
• Ability to work in a fast-paced environment.
• Ability to multi-task while staying focused, able to work independently.
• Self-motivated, dependable team player with positive attitude.
• Must type greater than 35+ WPM.