Impact Fire • Lynbrook, NY 11563
Job #2707571163
AI Fire is a leading provider of fire and life safety services in the U.S. We offer national account services via our vendor network at Academy Fire and serve local and regional customers through Impact Fire's employed technicians.
Our hybrid model allows us to simultaneously cater to national, multi-site customers who wish to outsource the vendor management process and support customers who prefer a direct relationship with fire protection professionals.
Join our team with over 80 years in business and two decadesserving hundreds of national and regional account customers. AI Fireoffers unparalleled expertise in the management of multi-site fire and lifesafety protection. Through our customer service centers in New York andCalifornia, we provide coverage 24/7, 365 days a year.
AI Fire has grown exponentially over the last several years. To maintain this growth, we are looking for individuals who are committed and excited to meet our expectations for continued national expansion in our Finance Department.
Responsibilities:
Ability to research and resolve A/R issues
Collection of customer accounts
Handling of Write-offs/Credits
Provides excellent customer service when interacting with customers
Monitors A/R reports and follows up regarding customer balances
Reconciliation of customer disputes as they pertain to payment of outstanding balances that are due.
Maintain accounts receivable customer files
Manage collection of receivables for high profile accounts; strive to reduce past due delinquent accounts, establish payment arrangements, limit the risk of bad debt write-offs, improve the DSO, assist customers with information to resolve any dispute charges or clarify billing statements; visit customers to resolve issues when necessary
Monitor credit limits and payment trends of customers to advise management of key indicators for potential slow or non-payment risk; perform scheduled credit risk reviews on current customers and maintain customer credit profiles
Follow established procedures for processing receipts
Investigate and resolve customer queries
Process adjustments
Process and verify accuracy of accounts receivable transactions
Present and review weekly reports with colleagues
Conduct web audits
Qualifications:
Excellent interpersonal, verbal and written communication skills
The ability to work cooperatively, good time management & manage multiple priorities
Proficiency in computer software, i.e. Microsoft Office (Excel)
Knowledge of CRM a plus
Basic understanding and ability to apply accounting concepts
Ability to exercise sound judgment in tracking sources of errors and in using established guidelines to determine the necessary corrective action.
Handle high volume activity, servicing hundreds of clients per month
Schedule:
In person 8-hour shift
Monday to Friday
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
Other details
Pay Type Hourly
Min Hiring Rate $20.00
Max Hiring Rate $24.00
Req #578
Monday, June 17, 2024
Apply#: 16818
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