Account Service Representative

Overview:

Inspiration happens here.

At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. As an Account Service Representative, you’ll join an elite, sales-focused team on the front-line of our retail locations. With benefits leading the industry, limitless earning potential, and a focus on winning together, there’s only room for the most talented and driven team members.

“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:

• A relentless obsession to be the best in our industry

• A winner mentality determined to outsmart and outdo competitors

• A single-minded commitment to unbeatable customer experiences

• An unapologetic passion for innovation and technology

• An uncompromising drive toward continuous improvement

• A steadfast devotion to doing the right thing the right way

• A deep-seated dedication to accountability and ownership

Responsibilities:

What you will get:

• Your sales efforts will not go unrewarded. Ou

  r average

  total compensation

  for our account service representatives is

  over

  $50,000

  annually with an uncapped commission structure when monthly goals in w

  ireless, home services, and business sales

  are exceeded

• In addition to our hourly and commission structures, we want to invest in your future. Grow with us through our tuition reimbursement/assistance programs, advance in our company with management training programs, or excel right where you are with our retail sales team.

• Prepare for your future with

  best-in-class

  retirement benefits

  like our Employee Stock Ownership Program (

  ESOP

  and 401k,

  along

  with extensive med

  ica

  l, dental, and vision insurance options.

What we will expect:

• We strive to engage the exceptional and embrace operational excellence to deliver connectivity and technology solutions that advance our communities and better our customer’s lives.

• Alongside your team, you’ll dominate the telecommunications industry and reap the awards of achieving your sales goals.

• Our vision is to be the best at what we do. That requires working with

  passion, drive, and a dedication to results; we expect exceptional customer service with the highest level of integrity in all business practices.

Qualifications:

What is required:

• One year of customer service or sales experience or a bachelor’s degree or equivalent.

• Excellent communication skills.

• A passion for technology is a must – you will have to stay current on the latest devices and plans to be the consultant for our wireless and home services customers.

• Ability to work an irregular schedule – this position is full time with rotating shifts and includes some evenings and Saturdays.

What is even better:

• Two or more years of experience in sales or providing customer-facing solutions in a fast paced or retail environment.

• Proven track record of goal attainment and professional advancement.

Physical Requirements/Working Conditions: