Account Manager

Description We are inviting applications for an Account Manager role based in Houston, Texas. The role primarily involves managing customer accounts, building robust client relationships, and securing profitable contracts. As an Account Manager, you will also play a pivotal role in delivering customer-oriented solutions and driving sales within the assigned territory.

Responsibilities

• Take the lead in managing all aspects of customer accounts

• Foster and sustain strong, enduring relationships with clients

• Negotiate contracts and finalize agreements to optimize profits

• Ensure solutions are delivered in a timely and successful manner, aligning with customer needs and objectives

• Communicate monthly and quarterly initiative progress to both internal and external stakeholders

• Identify and capitalize on opportunities for new business with existing clients to meet sales targets

• Collaborate with the sales team to recognize and expand opportunities within the territory

• Oversee financial aspects of contracts including billing and payment

• Design and implement plans to retain customers

• Provide feedback on product development based on customer responses

• Handle inbound and outbound calls, email correspondence, and data entry tasks efficiently

• Utilize CRM and ADP - Financial Services tools for campaign planning and customer service. Requirements - Proven experience in ADP - Financial Services is mandatory for this role.

• Proficiency in using CRM software to manage and analyze customer interactions and data.

• Demonstrated abilities in campaign planning to effectively promote products or services.

• Strong customer service skills to ensure client satisfaction and resolve any issues.

• Excellent email correspondence abilities to communicate professionally and effectively with clients.

• Proven experience in handling both inbound and outbound calls efficiently.

• Proficiency in data entry, with a keen eye for detail and accuracy. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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