Account Management Specialist - Senior

DESCRIPTION

We are looking for a talented Account Management Specialist - Senior to join our team in Sales for our Fresno, CA location.

In this role, you will make an impact in the following ways:

• Embracing Diversity: By recognizing and valuing different perspectives and cultures, you'll foster an inclusive environment that drives innovation and collaboration.

• Effective Communication: Your ability to develop and deliver clear, multi-mode communications will ensure that the unique needs of different audiences are understood and met.

• Customer-Centric Solutions: Building strong relationships with customers and delivering solutions tailored to their needs will enhance customer satisfaction and loyalty.

• Accountability: By holding yourself and others accountable, you'll ensure commitments are met, leading to reliable and consistent performance.

• Building Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity will create a strong foundation for successful teamwork and partnerships.

• Value Proposition Articulation: Interpreting customer needs and effectively demonstrating how your products and services meet those needs will differentiate your offerings from the competition.

• Channel Awareness: Understanding and explaining industry dynamics and market paths will help advance organizational goals and strategies.

• Strategic Pricing: Developing pricing strategies that align with business targets and gain consensus across functions will drive profitability and market competitiveness.

RESPONSIBILITIES

To be successful in this role, you will need the following:

• Develop and maintain strong business relationships with assigned accounts to support the organization's sales strategy.

• Identify and pursue new business opportunities to drive revenue growth and participate in cost reduction initiatives.

• Expand sales of products and services to existing clients, ensuring continuous growth and customer satisfaction.

• Lead and manage communication with customers at appropriate levels, ensuring clear and effective interactions.

• Negotiate and implement contracts with accounts, ensuring terms are favorable and aligned with business goals.

• Manage production and distribution issues to ensure smooth operations and timely delivery of products and services.

• Measure customer satisfaction and create action plans to improve it, using data-driven insights to enhance customer experience.

• Drive cross-business unit account development and support account strategy, balancing inventory, service, and delivery capabilities with customer expectations.

Education, Licenses, Certifications:

College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred.

QUALIFICATIONS

This is a Dealer Account Executive role, based ideally out of Fresno, CA.

Territory will include greater Fresno area

Primary responsibilities will include dealer training and support (parts, service, sales).  There will be heavy emphasis on market share activities - specifically helping to drive Cummins' first-fit preference through dealer relationships.  Sales experience highly preferred.  There will be a significant amount of travel (50%) within the territory to serve our customers.  

Salesforce experience (or comparable CRM experience) preferred as well.

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.

Job Sales

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

Min Salary $74800

Max Salary $112200

ReqID 2407823

Relocation Package No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit ~~~ to know your rights on workplace discrimination.