Account Management Specialist

Description

• Manage a wide variety of inquiries regarding transactions, products and services

• Manage disputes and customer complaint resolution

• Coordinate and act as an advocate for the customer inside the organization working closely with engineering, procurement, production, quality, sales, and shipping, to ensure we exceed customer expectations and on time delivery of product

• Liaison for technical support and provide basic technical assistance regarding products and services - pressure, flow, electricity

• Receive order information via various means; phone, web portals, e-mail, regional sales, and enters required information into the operating system; follow up as needed to clarify order information, pricing, and ship methods

• Document Management

Skills

Account Management, Logistics, Manufacturing, Data Entry, Technical, Customer Service, Microsoft office, Third-party logistics, order entry, customer support

Additional Skills & Qualifications:

• Three plus years of experience in a technical environment; account management

• SAP Sales & Distribution experience PLUS

• Proficient with Microsoft Office Suite (Word, Excel, Outlook)

• Ability to multi-task and prioritize numerous daily activities

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About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.