Account Executive - Customer Service

Description:

This Account Executive (AE) position plays a key role in delivering innovative products directly to consumers through outbound calling efforts, focusing on customer service and appointment setting through collaboration with a global leader in data management and marketing. The client has pioneered proprietary systems aimed at enhancing customer experiences in the automotive industry. AEs who thrive in a fast-paced environment, adapt quickly to new technology, and have a passion for helping others will be valuable additions to the growing team.

Requirements:

Supervisory Responsibilities

None

Responsibilities:

• Conduct outbound calls and schedule appointments with potential customers.
• Address inquiries from call recipients, providing detailed information about products and services using a prepared script.
• Excel in a fast-paced environment, handling multiple tasks efficiently.
• Reach out to existing dealership customers regarding service and maintenance reminders.
• Contact customers to assess their needs and determine the best-fit solutions.
• Perform additional related duties as assigned.

Required Skills/Abilities:

• A competitive drive to be THE BEST
• Excellent communication skills-both speaking and active listening?
• Ability to build rapport on the phone?
• Willingness to accept feedback and be coached?
• Intermediate to advanced computer skills?
• Ideal candidates will thrive on working in a fast-paced environment.?
• Knowledge of, or ability to learn, product, service, or area of customer service specialization.

Education and Experience

• High School Diploma or equivalent preferred
• Previous experience in inside sales and customer service.
• Pleasant telephone manner.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 10 pounds, if necessary.

Compensation details: 14-14 Hourly Wage

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