Jobs in Mastic, NY

Qualifications: Minimum Skills to Hire Bachelor s degree or equivalent diploma. Minimum 2-3 years of people management experience as TL. Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting... Read More

Qualifications: Requirements: Bachelor s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of... Read More

Qualifications: Main Requirements: Bachelor s degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years experience as QA in call center Must be proficiency in English Cantonese in terms of... Read More

Overview: The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs. Duties and qualifications... Read More

Qualifications: Requirements: Bachelor s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of... Read More

Qualifications: Requirements: Bachelor s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism) Minimum of 2 years Training Experience in a BPO setting Working experience with a premium account with either B2C or B2B... Read More

Qualifications: Minimum requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills... Read More

Overview: Job Summary The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company s policies, procedures, and maintaining a system of quality and reliability testing for the products and... Read More

Qualifications: Requirements: Bachelor s degree or equivalent diploma. Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to deal with rapid change and ambiguity. 8+ years of... Read More

Qualifications: Requirements: Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of demonstrated management ability across diverse functions (direct reports, cross... Read More

Qualifications: Main Requirements: Bachelor s degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years experience as QA in call center Must be proficiency in Mandarin English in terms of... Read More

Overview: Job Summary: Develop and implement Customer Service inbound and outbound contact strategies. Ensure Call Center applications, routing, hardware and software technologies (i.e., Nice, IEX, Aspect,Verint, Genesys AVAYA) are running as designed. Maximize... Read More