Tools: ¿ Any ITSM tool like BMC Remedy, ServiceNow, etc. Skill Summary: ¿ Technical Support, Production Support, L2,L3, Application Monitoring, Triaging, Log analysis ¿ ITIL process knowledge Skill Details: ¿ Production Support Lead with 5+ years experience in leading a...
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Tools: ¿ Any ITSM tool like BMC Remedy, ServiceNow, etc. Skill Summary: ¿ Technical Support, Production Support, L2,L3, Application...
Read More