Rude Employees Can Ruin Your Business

Negativity is contagious in any type of environment. In the workplace, rude employees and managers can decrease morale, impact the company culture and, ultimately, negatively impact productivity and profits. Identify how unprofessional behavior impacts your business and seek strategies to curb the behavior before it derails the hard work, efforts and goals of the company.

It is likely that employees and managers will feel unhappy from time to time in the workplace. Fostering negative attitudes and feelings, though, is detrimental to the growth of the business and development of the company culture. Rude employees and managers make unprofessional behavior the norm in many instances, which is difficult to overcome and causes employees to perceive the behavior as acceptable, according to Chad Brooks with Business News Daily.

Impolite behavior not only infects employees and managers but it also trickles into customer service. Rude employees and managers may become accustomed to conducting themselves unprofessionally and adopt attitudes that may be off-putting or offensive to potential and existing clients.

Co-workers who interact with impolite employees and managers are often more likely to be discourteous to each other and develop negative attitudes about the business, which ultimately affects motivation and productivity. Such employees may also be more hostile when working in teams, negotiating with managers and interacting with clients.

An unhealthy work environment produces conflict in the workplace and deters the loyalty and commitment of employees. Abusive managers or employees who ridicule others, belittle other employees and publicly embarrass individuals in the workplace produce hostile attitudes that do not promote job satisfaction, which is a necessary component of the company's growth.

Seek strategies to restore positive attitudes, dedication and loyalty by eliminating rude employees and managers who derail the mission and goals of the business. Show employees that an unhealthy management or workplace culture is unacceptable. Develop relationships with employees and colleagues to combat the negativity and investigate the cause of the unprofessional behavior. Seek input from employees on strategies to boost morale and deter negativity in the workplace, and make decisions based on fact rather than fiction stemming from rumors and ulterior motives of vindictive employees.

Establish policies that discourage negative comments and ridiculing moments in the office, and try to boost morale and a healthy work environment. Encourage employees to become self-sufficient and independent to gain a sense of empowerment. Show that the company is willing to support positive interactions and efforts of employees who exhibit professional and positive attitudes on a daily basis.

Managers who seek to improve morale with positive interactions have the potential to boost productivity and profits as well as maintain quality employees who are dedicated to the mission and goals of the business. Eliminate rude employees or establish policies to promote positive interactions and professional behavior to avoid infecting the company with hostility that can affect the culture and bottom line.

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