I was having a discussion with a business owner about his automotive repair technician, who was not turning out the amount of work that he was capable of producing. The owner explained to me that he thought it was a productivity problem.
If you are a business owner or manager who needs to have your employees become more productive, read on. One of the main factors that lie at the root of non-productive employees, is a lack of true communication. I am not talking about just the day- to-day, “How are things going”, but, rather, an innate understanding of what it is that motivates that person. It can vary from employee to employee, depending on a number of different factors.
When it comes to motivation, it can change from one month to the next, depending on what is going on in that person’s life at that particular time. For some, it could be money. Others it could be recognition, still others it could be a flexible work schedule or a combination of all of the above. Sometimes job security or incentives to earn more money the harder they work motivates people.
Here are a few questions to consider using to understand your employees more thoroughly:
If you are a business owner or manager who needs to have your employees become more productive, read on. One of the main factors that lie at the root of non-productive employees, is a lack of true communication. I am not talking about just the day- to-day, “How are things going”, but, rather, an innate understanding of what it is that motivates that person. It can vary from employee to employee, depending on a number of different factors.
When it comes to motivation, it can change from one month to the next, depending on what is going on in that person’s life at that particular time. For some, it could be money. Others it could be recognition, still others it could be a flexible work schedule or a combination of all of the above. Sometimes job security or incentives to earn more money the harder they work motivates people.
Here are a few questions to consider using to understand your employees more thoroughly:
How would that person prefer you communicate with him?
How would that person prefer you not communicate with him?
What is the ideal work environment for that individual?
Which management style does he prefer his manager to use with them?
Does this individual know his true value to the organization for which he works?
Is he aware of other people’s perception of his work style?
One of the keys to helping your employees be able to work at their full potential, is to communicate with them and come to a mutual understanding of how they really are, and the potential they possess.
Tom Borg is president of Tom Borg Consulting, LLC. He is a business consultant, speaker, coach and author. Please see more of his blogs at businessworkforceblog.com and view additional job postings at Nexxt.
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