A Few Tips for Your Next Phone Interview

A phone interview is a common part of the modern job search. Companies often use phone calls to screen candidates in the early stages. In fact, when times are tight and travel budgets are cut, the entire interview process may take place over the phone. With the right preparation and awareness, however, you can still create a memorable impression even without face-to-face contact.

Take Care of the Practicalities

Although it may sound simple and straightforward, a successful phone interview requires that a variety of factors fall into place. Help your interview go smoothly by taking care of practical issues in advance. If you're using a cellphone, ensure that it is fully charged and choose a spot with good signal reception. If possible, ensure that everyone is out of the house. If not, close and lock the door to prevent interruptions. Invest in a sitter for your children and pets to avoid being distracted by arguments or barking. Lay out your notes, answers to popular interview questions and a copy of your resume. Print off any resources — including the job description — to prevent problems due to a lost internet connection.

Exercise Your Voice

The nervous energy that surrounds a phone interview can leave your voice sounding high, strained or rough. An early-morning interview time can exacerbate the situation. Because the tone of your voice is the only impression the employer has during a phone call, it's important to help it sound its best. If the interview is early in the morning, wake up at least two hours in advance. Take a shower to help your body wake up, and spend time talking. To get your voice ready faster, try singing; start quietly and gently, and work your way to a full-volume song.

Employ Body Language

Body language is an important part of a phone interview, even though an employer can't see you. The way you sit or stand can impact the way you feel, which in turn affects your voice and performance. Try standing up to create a more energetic feeling. If you sit, hold your torso straight so you feel alert and professional. Be sure to smile when you're speaking to inject your voice with a natural-sounding friendliness.

Keep Answers Brief

The lack of visual cues in a phone interview can inhibit the natural flow of conversation. Instead of offering long, rambling responses to fill the silence, keep it brief. Give concise answers when possible, and end each longer stream of thought with a clear conclusion to let the employer know you're finished. If the interviewer is interested in pursuing an issue, he can ask follow-up questions as needed. By using your tone and words to communicate intent, you can eliminate uncomfortable silences or interruptions.

Whether you're doing an initial screening with an HR manager or a final session with the employer, excellent performance in a phone interview can be the difference between success or failure in the job search. Brushing up your phone skills can help you overcome nerves and give a poised, professional interview.

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