6 Things You Should and Shouldn't Do During a Job Interview

Nancy Anderson
Posted by in Career Advice


Acing an interview takes preparation, practice, patience and panache. Knowing when to talk, when to listen, how to dress, how to sit and when to follow up all take some getting used to if you do not attend job interviews regularly. There are some essential things you should do — and some behaviors you should avoid — during a job interview to have a chance at landing your dream job.

Should: Display Good Posture

Good posture throughout the interview is essential, and it all starts with the handshake. Give each person in the room a firm handshake, make eye contact with each interviewer, and sit up straight in the chair as you listen to what the panelists have to say. When someone speaks, move your head in that person's direction to show you are paying attention. Lean forward to engage with your speaker.

Should: Ask Questions

Ask appropriate questions of your interviewers. This shows that you have a vested interest in the position. When you do not understand a question, ask for clarification. Formulate questions based on your research of the company, and ask your questions at the right time to get more information. Often times, interviewers conclude your face time with "Do you have any questions for us?"

Should: Have a Positive Attitude

Display a positive attitude regardless of the topic of conversation. If someone asks you to explain an employment gap of two years, turn the negative into a positive by saying you found a passion for a new career and that you filled the time with volunteer work, freelancing or stay-at-home parenting. Answer each question with a smile.

Should: Greet Everyone You Meet Warmly

Treat everyone you meet at the place of employment warmly. This includes the receptionist you first see when you walk in the door, anyone who walks by the waiting area and every person involved in the interview. Interviewers may ask other staff what they thought about you as a way to gauge your behavior, so it's important to treat everyone with respect.

Should: Know What to Say

Knowing what to say at the right time goes a long way towards landing a job. Stress your flexibility when it comes to a start date, work schedule or a potential second interview. Use keywords that the company uses in its mission statement, corporate blog and press releases. Talk about how this position fits into your future and how you plan to take the company to the next level with your hard work and dedication.

Should: Be Authentic

Show yourself to be an authentic person by answering questions honestly and candidly. Honesty should impress interviewers, even if they discover an answer they do not want to hear. Honest employees give companies a real assessment of what is happening, and that honesty can provide valuable insights.

Shouldn't: Fidget

Do not fidget or slouch during the interview. Turn off your phone completely, and do not reach for it until you walk out of the building. If you fidget, the interviewers may think you have something more important to do. Spit out any gum, enunciate clearly, and do not play with pens, paperclips or other objects.

Shouldn't: Dominate the Interview

Do not dominate the interview by continuing to talk as you answer questions and explain your ideas. The HR manager has to move the interview forward, so you should not continue talking about the same topic over and over again. Your face time should not serve as a monologue or a speech to give to the company. Interviews are two-way conversations.

Shouldn't: Talk Negatively

Leave your negativity at the door, even if you hold a grudge against a former supervisor. You should not talk negatively about anyone in the interview. This includes yourself. When you explain your weaknesses or shortcomings, turn them into positives by saying you learned a valuable lesson from your foibles.

Shouldn't: Act Rudely

Do not act rudely, patronizing or condescending towards anyone. You might think certain thoughts as you greet people at the office, but keep any overbearing and arrogant attitudes to yourself. An interview showcases your skills and personality — not how you try to take over the office by talking to everyone.

Shouldn't: Freeze Up

Try not to freeze up or stumble over your words. Avoid filler words that have no place in a sentence, because that verbiage wastes time and energy. This is where practice comes in handy so you can learn how to present yourself to interviewers.

Shouldn't: Lie

Do not lie about your skills, qualifications and experiences. If your prospective employer checks any claims you make in an interview and fails to validate your claim, your chances of earning the position may take a huge hit. Your willingness to hide things means you could do the same for an employer. It then follows that you are not a team player.

You do not have to be perfect during a job interview, you just have to impress the hiring manager more than any other candidate. Practice several interviewing techniques so you know what to expect during your big day, and you should do just fine.

Photo  Courtesy of Peter Nel at Flickr.com

Comment

Become a member to take advantage of more features, like commenting and voting.

  • Nancy Anderson
    Nancy Anderson

    Thanks for the comments. @Sylvia your comment made me smile because that would be me... nervous at first but then gradually relaxing and being myself. I, ,too, have encountered those arrogant schmoozing types and I, too, have felt the same way. There has to be a happy medium when it comes to the interviewer. Confidence with being smug or arrogant will go a long way. @Lydia I have had experience selling freelance skills and I include it on my resume and discuss it during an interview. Freelance is simply working for yourself instead of being an employee of the company. I have been working freelance for about 8 years on this go-round and have worked freelance before that. Don't sell yourself short. Work is work and all work should be included and discussed, if applicable, during the interview.

  • Sylvia L.
    Sylvia L.

    While it's important not to simply stare blankly and silently at the interviewer as they ask questions, there is something authentic about a person who initially demonstrates a bit of nervousness. I always respect the candidate who stumbles at the onset, acknowledges the slight fumble and ensuing nerves, then proceeds confidently. A person who simply walks in and knows how to schmooze from the onset makes me nervous in that they come across as too arrogant, thereby making me question how they will come across to clients.

  • Lydia K.
    Lydia K.

    I wonder how people who do freelance work are selling this on their resumes and cover letters? I think most employers are aware of the new gig economy. Many people work full-time as freelancers these days, so if you've been freelancing for two years instead of working as a traditional, full-time employee, this time period should not be a gap on your resume. This might however be a good opportunity to talk/write about why you freelance and what you've learned from it. Does anyone else have experience selling freelance skills to potential employers?

  • Jacob T.
    Jacob T.

    This article makes a great point about not being negative and answering questions honestly. It can be difficult to share stories about your leadership or reasons for seeking a new job without falling into a place where you are speaking ill of a former employer or supervisor, but is so crucial to have an answer prepared that allows you to do just that.

  • Nancy Anderson
    Nancy Anderson

    Thanks @Katharine and @Laura for your comments. I understand what you are saying @Laura but I think that even under those circumstances I would not talk negatively about any past or present companies or employers. It always seems to come back to bite you somehow. You could simply state that, as it turned out, you were not a good fit for the position and just let it go at that. If the interviewer pushes, simply restate again that it was just not a good fit. You are not going to gain anything but by speaking of those employers negatively and you could be pushed out of the running for the position. I know it doesn't seem fair but you have to remember that the world is much smaller than it used to be and it's easy enough for that employer to find out who the men were. What if the interviewer knows them? That's why we try to impress upon job seekers to never use negativity.

  • Katharine M.
    Katharine M.

    I agree with Nancy: even if your negative feelings toward a past employer are justified, you probably shouldn't express them. I think this because the prospective employer is forming a first impression of you based on a short amount of time and a small amount of information, and if you say something negative- justified or not- you may come across as someone who is always complaining or can't get along with people.

  • Laura Winzeler
    Laura Winzeler

    Nancy, I disagree about negative talk if it’s the authentic truth. Sitting here today, I can instantly think of two previous, rather “cushy” jobs that I left due to the lack of integrity on the employer’s part. I saw things going on that were not aligned with my values and couldn’t support them. When asked why I left, I think it’s fine to say: “One man was eventually charged for defrauding investors and the other asked me twice to lie on federal documents that could have resulted in my imprisonment.”

  • Nancy Anderson
    Nancy Anderson

    @Abbey thanks for the comment. Maybe this is just a personal opinion but I don't think that you should ever talk in negative terms about any employer past or present. Maybe you were working for the competitor but still - negative talk always has a way of coming back to bite you.

  • Abbey Boyd
    Abbey Boyd

    I read a lot about not conveying negative feelings during interviews. I understand the concept, as you don't want the interviewer to perceive you as someone who talks badly of others. However, are there times when talking negatively about former supervisors and/or companies might actually be to some advantage? For example, if you are applying for a job with a competitor, would it be at all helpful to talk about why you disliked your former job?

  • Mike Van de Water
    Mike Van de Water

    I have found that by far the best way to work on these interview dos and don'ts is doing mock interviews. Practice allows you to be prepared with what to say and be authentic when saying it. Preparation of questions in advance helps with your confidence, avoiding the fidgeting and freezing that comes with being terrified. Putting these questions in a notebook also gives you something to focus on in case the interview is going badly and you need a second to get yourself together.

  • Nancy Anderson
    Nancy Anderson

    @Shaday thanks for your comment. If you make a mistake during the interview, just take a second to take a deep breath and then maybe try to rephrase the question back to the interviewer to be sure you understand what is being asked. They know that you are nervous and normally will not hold it against you. If you see that the interview is going bad, you have the option to stop it right there. Simply state that you can see that you would not be a good fit for the position. Thank them for their time and take your leave. Better than sitting there trying to come up with an answer that will appease the interviewer.

  • Shaday Stewart
    Shaday Stewart

    These suggestions do a good job of telling you how to keep the interview going well, but I think a lot of job seekers want more help on how to recover if they do make mistakes. Acting like the perfect candidate is hard, so I would imagine that most job seekers experience at least a few bad interviews before they become more polished. Do you have any suggestions for getting an interview back on track when it feels too stale or the interviewer is losing interest? What about if the interviewer has a negative reaction to your answer?

  • Nancy Anderson
    Nancy Anderson

    Thanks for the comments. Bottom line is that you have to be true to yourself. If you try to use someone else's words or ideas, it will look fake and the interview will probably be over.

  • Emma Rochekins
    Emma Rochekins

    All the tips work well, separately and depending on the situation. Several tips, though, seem at odds with others. In most circumstances, I personally do not tend to have a positive attitude... exhibiting a more negative attitude would be more authentic. The "Know What to Say" section does not feel authentic or honest. Plus, as someone who has interviewed others, far too many candidates rattle off comments similar to "Know What to Say," and most of those candidates never made it to the next round.

  • Erin Jean
    Erin Jean

    I definitely agree with warm greetings - as long as they seem genuine. It's very easy to pick out a fake smile and tone. Find something genuinely interesting about the person, even if you never express it, and draw on that for real warmth.

  • Nancy Anderson
    Nancy Anderson

    @Shannon so very true - thank you for that. What typically happens, though, is that the candidate is so nervous about the interview that they just talk and talk and talk. I have been on the interviewing side and it can be quite comical to watch. The hardest thing that a candidate can do is to sit there - quietly - waiting for the next question. Yes, read the body language of the hiring manager and you will know how to behave. His/her face will tell the whole story.

  • Shannon Philpott
    Shannon Philpott

    While I agree with most of these tips, I am conflicted on the idea of not dominating the interview. Some hiring managers prefer that candidates expand upon their answers. In some cases, the candidate actually answers questions while talking more, which eliminates the need for the hiring manager to ask the routine questions. Not all interviewers are out to control the interview. It's best, in my opinion, to read body language to know when to stop talking.

  • Nancy Anderson
    Nancy Anderson

    @Hema thanks for that. We have all been there I am sure. Take a deep breath and let it out slowly. You could reframe the question and ask it back to make sure that you are understanding what they are asking. This could open up more dialogue and make it easier to answer the question honestly than to say "I really don't know" or something like that. Always, always try to turn any negatives into positives if you can. The positivity is what they will remember.

  • Hema Zahid
    Hema Zahid

    I have to admit that in several job interviews there have been questions that caused me to freeze up momentarily. I am sure the interviewer noticed that I was at a loss for words. Are there any strategies I can use to avoid freezing up when faced with a particularly daunting question?

Jobs to Watch